Privacy Policy

This policy explains how Double Glazing Offers ("we", "us") collects, uses and protects your personal information when you use this website and request double glazing quotes. We are the data controller for the information you submit through our quote form.

What we collect

When you complete our quote form we collect the details you provide and some information gathered automatically:

• Contact and enquiry details: your first name, last name, email address, phone number and postcode, plus your answer to the homeowner question.
• Marketing attribution data: information about how you reached the site, including the campaign source, medium, term and content (UTM values), advertising click identifiers (for example Google and Meta click ids), the page you first landed on, your browser user-agent and your IP address.

How we use your information

We use your details to match your enquiry with suitable vetted, accredited local installers and to progress the quote request you made. The marketing attribution data helps us understand which campaigns bring genuine enquiries and to prevent fraudulent or duplicate submissions.

How we will contact you

By submitting the form you agree that we, or a matched installer acting on your enquiry, may contact you by phone about, and directly related to, the quote request you made. This contact is to confirm your requirements and, where appropriate, arrange a free, no-obligation survey. We may also contact you by email in connection with the same enquiry.

Sharing your information

Qualified enquiries may be passed to a matched installer so they can prepare and provide your quote. We share only what is needed to progress your request. We do not sell your personal data for unrelated marketing.

Legal basis

We process your data on the basis of your consent (given when you submit the form) and our legitimate interest in operating a quote-comparison service. You can withdraw consent at any time using the contact details below.

How long we keep it

We retain enquiry data for up to 24 months from your last contact with us, after which it is securely deleted, unless we are required to keep it longer to meet a legal or regulatory obligation.

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, to object to processing and to request data portability. You also have the right to complain to the Information Commissioner's Office (ICO) via the ICO website at ico.org.uk.

Cookies

We set first-party cookies to remember marketing attribution while you browse. See our cookie policy for full details.

Contact us

To exercise any of your rights, or to ask a question about how we handle your data, please get in touch through the enquiry form on our homepage and mark your message "Data protection". We will respond within one month.

This policy may be updated from time to time. Please check back for the latest version.